Welcome to Nova Forma Pilates. By booking a class, event, or service with us, you agree to the following Terms & Conditions. Please read them carefully before making a reservation.

1. Bookings & Reservations

  • All bookings are made through our online booking system.

  • Spaces are limited; Each class has a capacity of 8

2. Payments

  • At this time, all payments are made in person at the studio.

  • We currently accept cash or local payment methods available in Mexico.
  • Debit
  • Credit

  • Prices are displayed in Mexican pesos (MXN).

3. Cancellations & Rescheduling

  • Cancellations must be made at least 12 hours before the scheduled class.

  • Late cancellations or no-shows may result in loss of the reserved spot and may incur a cancellation fee in the future.

  • You may reschedule your class through your Customer Dashboard or by contacting the studio directly.

4. Studio Policies

  • Please arrive 10 minutes before class to allow time for check-in and setup.
  • Be respectful of instructors, staff, and fellow clients at all times.

  • Out of respect for others, late arrivals may not be admitted once the class has started.

  • Socks are required for safety and hygiene. If you do not own one we sell socks at the front desk 

  • Mobile phones should be silenced during class.

5. Health & Safety

  • By participating in our classes, you confirm that you are in good physical health and capable of performing Pilates exercises.

  • If you have any injuries, conditions, or special needs, please inform your instructor before class.

  • Nova Forma Pilates is not liable for injuries sustained during classes if caused by negligence of the participant or failure to follow instructions.

6. Events & Workshops

  • Special events may have unique cancellation or booking policies. These will be communicated at the time of booking.

7. Privacy

  • We respect your privacy. Personal data collected during bookings (such as name, email, and phone number) is used only for class scheduling and communication purposes. For full details, please refer to our Privacy Policy.

8. Changes to Services

  • Nova Forma Pilates reserves the right to modify class schedules, instructors, or pricing as necessary.

  • Clients will be informed of significant changes in advance whenever possible.

9. Acceptance of Terms

By booking a class or event with Nova Forma Pilates, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

📍 Nova Forma Pilates
Plaza Koe Center – C. paseo de la gaviota esq, Cam. Real Col, El Medano, 23330 Cabo San Lucas, B.C.S., Mexico
📧 novaforma.pilatesstudio@gmail.com | 📞 +52 624 118 4936

Nova Forma Pilates – Booking Policy

At Nova Forma, we want to create a fair and smooth booking experience for all our clients. Please take a moment to read our policy before reserving your spot.

Reservation Confirmation

Booking a class online does not guarantee your spot.

Your place is only confirmed once payment is made in person at the studio (or through any approved payment method we provide).

Until payment is received, your reservation remains unconfirmed and may be released.

Arrival Time

Please arrive at least 5 minutes before class.

If you arrive late, we will not be able to add you in, as it disrupts the flow and preparation of the class.

Capacity

Each class is limited to 8 participants.

Spots are assigned strictly in order of payment confirmation.

No-Shows & Spam Bookings

Repeated no-shows, false bookings, or “spam” reservations (signing up for multiple classes and dates without payment) may result in blocked access to future bookings.

To ensure fairness, clients must purchase class packs or single sessions in person before making multiple reservations.

✨ Thank you for respecting these policies—they help us maintain an organized schedule and ensure every client has a fair opportunity to practice with us. We appreciate your understanding and cooperation!